Akamai Technologies, Inc. is hiring for a Senior Cloud Support Engineer in Cambridge, MA.
The role focuses on defining and resolving complex technical issues across Akamai products and infrastructure, collaborating with customer teams on pre- and post-sales problems, and analyzing data from the distributed network to identify root causes. You will develop best practices, create knowledge base articles, and work with engineering to ensure new services are fully supportable during rollout.
#J-18808-LjbffrRemote Senior Cloud Support Engineer in workfromhome at Unknown Company
This position is listed as full time and onsite.