Remote Senior Claims Care Specialist

Reliance Matrix is seeking a Customer Care Representative Sr. to manage end-to-end claimant communication, documentation, and inquiries, enabling claims examiners to focus on core responsibilities.

The role emphasizes empathy, professionalism, and strong multitasking in a fast-paced call center. Responsibilities include inbound/outbound calls, accurate data entry, and timely information provision for disability and leave claims, all within HIPAA guidelines.