CampusGuard, a Nelnet Company, is seeking a Customer Success Manager to own the client lifecycle for our SaaS platform and consulting services in a remote-based role. You will monitor client health, drive adoption, coordinate with cross-functional teams, and present value at executive reviews to support retention and expansion.
The ideal candidate has 3–5 years in SaaS customer success or account management, a relevant bachelor’s degree, and PCIP certification within 12 months.
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This position is listed as full time and able to be worked remotely.