American Girl, a premium brand and subsidiary of Mattel, is hiring Seasonal Retail Service Agents for peak season. This fully remote, work-from-home role supports customers by phone and email, handling inquiries, orders, and service-related concerns from Wisconsin or Illinois addresses.
You'll complete a mandatory virtual training of up to 10 days (25–40 hours/week). After training, schedules vary between 4 and 20 hours per week with potential increases during holidays, requiring reliability and
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