American Girl, a subsidiary of Mattel, is seeking Seasonal Retail Service Agents to support peak business from September through early January. This fully remote, work-from-home role requires residence in Wisconsin or Illinois and entails training followed by 4–20 hours per week, with up to 40 hours during training.
You will handle customer inquiries by phone and email, strive for first-contact resolution, and uphold our service standards across products, reservations, and purchases.
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