Hatch is seeking an early member of its Scaled Customer Success team to own onboarding and activation for SMB customers across the United States. You will shape what scalable onboarding looks like, help customers activate quickly, and build systems that let us grow while maintaining quality.
In this high-velocity role, you will manage a high-volume portfolio (100+ accounts), track metrics like NRR, and use HubSpot and automation tools to drive value.
#J-18808-LjbffrRemote Scaled Success Manager - SMB Growth in workfromhome at Unknown Company
This position is listed as full time and onsite.