Hire Feed is hiring a Customer Support Specialist to resolve product issues and guide customers through technical questions. The role blends product knowledge, troubleshooting, and clear communication to turn support tickets into trusted relationships.
Responsibilities include resolving issues via email/chat/tickets within SLA, documenting bugs, and updating the knowledge base. The role supports asynchronous work across time zones with a remote setup.
#J-18808-LjbffrRemote SaaS Support Specialist — Troubleshooting & Guides in nc at Unknown Company
This position is listed as full time and able to be worked remotely.