Neumo Holdings LLC is seeking a Customer Support Specialist (Remote) to serve as the first line of contact for technical and customer service issues related to Neumo Cloud Records and Search products. You will assist citizens and businesses, troubleshoot website access, email delivery, and portal navigation, and collaborate with engineering, QA, and product teams.
Ideal candidates have 1 year of direct Neumo support experience (or 3+ years in a SaaS environment), a relevant degree or equivalent
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