ParentSquare, a Santa Barbara-based company, is seeking a Customer Support Lead to champion customer experience across our support team. You’ll mentor agents, handle escalations, and work with the Customer Support Manager to improve processes while ensuring top-tier service for schools, parents, and districts.
We value educators and families, offer a remote work setup, and provide training to grow within a dynamic SaaS environment that serves millions of students and schools nationwide.
#J-18808-LjbffrRemote SaaS Customer Support Lead | Escalations & Coaching in Remote at Unknown Company
- Typical pay
- $37,330–$57,650
For context, most customer service representatives earn between $37,330–$57,650 a year according to Bureau of Labor Statistics wage data. What this particular role pays is set by the employer — check the description above.
This position is listed as full time and able to be worked remotely.