Unknown Company

Remote SaaS Customer Support Lead | Escalations & Coaching

workfromhome • Posted 1 weeks ago
Remote Full Time Computer and Mathematical Occupations

ParentSquare, a Santa Barbara-based company, is seeking a Customer Support Lead to champion customer experience across our support team. You’ll mentor agents, handle escalations, and work with the Customer Support Manager to improve processes while ensuring top-tier service for schools, parents, and districts.

We value educators and families, offer a remote work setup, and provide training to grow within a dynamic SaaS environment that serves millions of students and schools nationwide.

#J-18808-Ljbffr

Remote SaaS Customer Support Lead | Escalations & Coaching in workfromhome at Unknown Company

Typical pay
$37,220–$58,100

For context, most customer service representatives earn between $37,220–$58,100 a year according to Bureau of Labor Statistics wage data. What this particular role pays is set by the employer — check the description above.

This position is listed as full time and able to be worked remotely.

Back to Job Search