A leading remote SaaS company is seeking an experienced Customer Service Manager to oversee a distributed team. The role involves ensuring operational excellence during the self-serve product launch and requires at least 2 years of experience in managing customer service teams, preferably in a SaaS environment. Excellent communication and data-driven decision-making skills are a must. This position is fully remote, catering to U.S. residents.
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Remote SaaS Customer Service Manager — Lead & Scale Support in austin at Unknown Company
This position is listed as full time and able to be worked remotely.