Genpact invites applications for the Senior Process Associate role focused on US institutional Retirement Contact Centre. The role involves handling retirement benefit queries, understanding 401(k), 403(b) and other plans, and guiding participants through inquiries via phone and chat.
The position requires training certification, strict on-the-job training adherence, and a 9-hour shift with a 1-hour unpaid lunch and two paid breaks. Remote work is supported with high-bandwidth connectivity.
#J-18808-LjbffrRemote Retirement Benefit Specialist (US) in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.