Property Leads is seeking a Retention Specialist to own responses to customers at risk of canceling. You will handle high-stakes escalations, craft save plans, and coach Customer Success Managers to catch problems before they escalate.
Responsibilities include reviewing health signals, building action plans, and documenting outcomes while coordinating with internal teams to fix root causes. This role is remote within the US.
#J-18808-LjbffrRemote Retention Strategist for High-Value Accounts in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.