Point Broadband is seeking a Retention Specialist to engage customers considering cancelation and to retain them by offering solutions. The role collaborates with customer service, sales, and technical support to ensure a positive experience.
Success requires excellent communication, a customer-first mindset, and knowledge of telecom products, billing, and service offerings. Remote work available within eligible states.
#J-18808-LjbffrRemote Retention Specialist - Telecom Loyalty in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.