Instacart is seeking a Customer Experience Specialist to join the CX Retail team. You will promptly address retailer inquiries across email and phone, guiding them with empathy and clear information. You’ll collaborate with internal partners to resolve complex requests and continually improve retailer experiences.
You are a strong communicator with multi-channel experience, ready to diagnose issues, document interactions, and build trusted relationships to support Instacart’s Retail partners.
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