Ashby is seeking a Real Time Analyst for the Americas to own intraday scheduling and real-time coverage for a global Support organization. This remote role collaborates with the WFM Lead to translate forecasts into actionable schedules and live decisions, ensuring SLA health while maintaining team flexibility.
You will monitor queues, adjust coverage in real time, and surface intraday risks. The team values autonomous, human-centered scheduling and strong cross-functional partnership.
#J-18808-LjbffrRemote Real-Time Scheduling Analyst in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.