CookUnity is seeking a Real-Time Operations Analyst to support our CX teams with real-time data, monitoring, and quick decision-making. You will help ensure SLA targets, allocate staff efficiently, and provide actionable insights during live operations.
The role emphasizes analytical thinking, attention to detail, and cross-team collaboration. Training will be provided for our WFM processes and dashboards as part of an energetic, remote-friendly environment.
#J-18808-LjbffrRemote Real-Time CX Analyst: Optimize Live Support in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.