NexRep LLC is seeking a Quality Specialist to analyze calls, emails, social posts, and SMS from NexRep’s independent contractors to identify trends and advise on client standards. You will partner with certification and operations teams to improve quality scores and ensure client expectations are met.
You will monitor interactions in real time and after the fact, provide actionable feedback, assist calibration sessions, and share trend insights to drive continuous improvement for NexRep’s
#J-18808-LjbffrRemote Quality Assurance Specialist - Customer Interactions in id at Unknown Company
This position is listed as contract and onsite.