NexRep LLC is seeking a Quality Specialist to analyze calls, emails, social media posts, and SMS contacts from the company’s independent marketplace contractors. The role identifies trends and coordinates with certification and operations teams to ensure client standards are met.
Responsibilities include real-time or post-event monitoring, feedback provision, calibration participation, and reporting on customer satisfaction trends to improve client outcomes.
#J-18808-LjbffrRemote Quality Assurance Specialist - Client Standards in fl at Unknown Company
This position is listed as contract and onsite.