NexRep LLC is seeking a Quality Specialist to analyze calls, emails, social media posts and SMS interactions from the company’s independent contractors to identify trends and ensure client standards are met.
You will monitor real-time and post-hoc interactions, provide feedback to certification and operations teams, and prepare calibration sessions with clients to align scoring. This role is remote across participating states.
#J-18808-LjbffrRemote Quality Assurance Specialist | Client QA & Feedback in minneota at Unknown Company
This position is listed as contract and able to be worked remotely.