Remote Quality Assurance Manager (Hospitality Tech)

About the Role

Our client, a rapidly growing technology firm specializing in innovative solutions for the hospitality industry, is seeking a highly skilled and experienced Remote Quality Assurance Manager. This fully remote position is instrumental in ensuring the highest quality standards for our client's cutting-edge software products used by hotels and resorts worldwide. You will lead a distributed QA team, define and implement comprehensive testing strategies, and collaborate closely with development, product management, and customer support teams to deliver flawless software. The ideal candidate will possess a deep understanding of QA methodologies, a keen eye for detail, and proven experience in managing remote QA teams within the technology sector. This is an exceptional opportunity for a dedicated QA professional to make a significant impact on a global scale, working entirely from home, contributing to the technological advancement of the hospitality sector.

Key Responsibilities

• Lead, mentor, and manage a globally distributed team of remote Quality Assurance Engineers.


• Develop and execute comprehensive test plans, test cases, and test scripts for web and mobile applications.


• Define and implement robust QA strategies, processes, and best practices to ensure software quality.


• Oversee all phases of the QA lifecycle, including functional, regression, performance, security, and usability testing.


• Collaborate with development and product teams to understand requirements and ensure timely delivery of high-quality software.


• Analyze test results, identify defects, and work with developers to ensure timely resolution.


• Develop and maintain automated testing frameworks and tools to improve efficiency and coverage.


• Track and report on QA metrics, key performance indicators (KPIs), and defect trends to stakeholders.


• Champion a culture of quality throughout the product development lifecycle.


• Stay current with industry trends and advancements in QA methodologies and tools.

Requirements

• Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience.


• Minimum of 5-7 years of experience in Quality Assurance, with at least 2-3 years in a management or lead role, preferably managing remote teams.


• Proven experience in developing and implementing comprehensive QA strategies and processes.


• Strong knowledge of software QA methodologies, tools, and best practices (e.g., Agile, Scrum, CI/CD).


• Experience with automated testing tools (e.g., Selenium, Appium) and performance testing tools.


• Excellent analytical, problem-solving, and debugging skills.


• Exceptional leadership, communication, and interpersonal skills.


• Ability to work independently, manage multiple projects simultaneously, and meet deadlines in a remote environment.


• Experience in the hospitality technology sector is a strong advantage.


• Familiarity with cloud platforms (AWS, Azure) and various operating systems.

Benefits

• Highly competitive annual salary of R , commensurate with experience.


• Fully remote position offering maximum flexibility and work-life balance.


• Opportunity to lead QA for innovative technologies impacting the global hospitality industry.


• Comprehensive health, dental, and vision insurance.


• Performance-based bonuses and stock options.


• Home office stipend for setup and maintenance.


• Generous paid time off and company holidays.


• Access to cutting-edge technology and professional development resources.


• Be a key contributor to a forward-thinking tech company without geographical limitations, even though the focus might be on companies that serve locations like Upington, Northern Cape .