Gainwell Technologies seeks a CX Associate Professional Quality to monitor and assess voice and non-voice interactions, ensuring accuracy, compliance, and a high-quality member and provider experience. The role drives quality initiatives through daily reviews, audits, and data-driven insights.
You will collaborate with cross-functional teams, participate in calibration sessions, and contribute to process improvements.
#J-18808-LjbffrRemote Quality Assurance Associate — Healthcare in wi at Unknown Company
This position is listed as full time and onsite.