THE NATIONAL ASSOCIATION OF CITIZENS ADVICE BUREAUX is seeking a remote, part-time Quality Assurance Assessor & Case Checker to support QAA standardisation across offices. The role involves ongoing case checking, feedback to volunteers and staff, and using Casebook for case management.
You will monitor accuracy, disseminate best practices, and adapt to policy changes while reporting to management quarterly. 21 hours/week with permanent contract and UK-wide scope.
#J-18808-LjbffrRemote Quality Assurance & Case Checker in workfromhome at Unknown Company
This position is listed as part time and able to be worked remotely.