NexRep LLC is seeking a Quality Specialist to analyze calls, emails, social media posts and SMS contacts from NexRep’s independent marketplace contractors, identifying trends and working with certification and operations teams to ensure client standards are met.
This role involves real-time or post-analysis monitoring, making recommendations for client scorecards, calibrations, and providing feedback to internal teams; travel may be required for client meetings.
#J-18808-LjbffrRemote Quality Assurance Analyst in workfromhome at Unknown Company
This position is listed as contract and onsite.