NexRep LLC is seeking a Quality Specialist to analyze calls, emails, social media posts and SMS contacts from independent marketplace contractors. You will identify trends and work with certification and operations teams to ensure client standards are met.
Responsibilities include real-time monitoring, reviewing customer satisfaction, and providing detailed scoring and feedback to contractors. Travel for occasional client meetings may be required, with travel expenses reimbursed.
#J-18808-LjbffrRemote Quality Assurance Analyst in workfromhome at Unknown Company
This position is listed as contract and onsite.