NexRep LLC is seeking a Quality Specialist to analyze calls, emails, social media posts and SMS contacts from NexRep’s independent contractors, identifying trends and working with certification and operations teams to ensure client standards are met.
You will monitor interactions in real time or after the fact, review customer satisfaction data, and participate in calibration sessions with NexRep’s client to ensure alignment in scoring.
#J-18808-LjbffrRemote QA Specialist - Client Quality Assurance in mt at Unknown Company
This position is listed as contract and onsite.