Secured Assist LLC seeks a Remote Quality Assurance Supervisor to lead and coach a team of CSRs, ensuring high-quality borrower experiences. This role emphasizes effective supervision, KPI monitoring, and timely escalation in a remote work setting across Texas, Arkansas, or Oklahoma.
You will implement daily coaching, maintain performance metrics, and ensure adherence to guidelines and policies for the agency and clients, while sustaining a productive home-office environment and strong customer
#J-18808-LjbffrRemote QA Lead Customer Service Supervisor in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.