Conduent, Inc. is seeking a Quality Assurance Specialist to evaluate and improve the quality of customer interactions in a remote-capable role. You will analyze data, report findings, and guide coaching to elevate service standards.
The position emphasizes root-cause analysis, cross-functional collaboration, and the creation of dashboards using Excel. Remote work and virtual onboarding are supported, with opportunities for bonus based on performance and business needs.
#J-18808-LjbffrRemote QA Coach & Performance Insights in sc at Unknown Company
This position is listed as full time and able to be worked remotely.