AirDNA is seeking a Product Support Specialist for a fully remote, long-term contractor role open to candidates based in Latin America or the Caribbean. You will bridge Support and Engineering, dig into logs and data, and explain complex pricing issues in simple terms to hosts.
You will help shape playbooks and SOPs for a brand-new pod, with a focus on end-to-end problem solving and host protection. This role emphasizes non-scripted problem solving over ticket speed, with opportunities to write
#J-18808-LjbffrRemote Product Support Specialist LATAM & Caribbean in workfromhome at Unknown Company
This position is listed as contract and able to be worked remotely.