ModMed is hiring a Product Support Specialist I to join our Client Services team. You will serve as the frontline support for Klara users, handling inquiries via phone, email, and chat, while troubleshooting software-related issues and guiding clients through solutions.
You will write and update knowledge base content, collaborate across teams, and leverage AI tools to improve efficiency and client satisfaction.
#J-18808-LjbffrRemote Product Support Specialist I AI-Driven SaaS in workfromhome at Unknown Company
This position is listed as full time and onsite.