Mercer Advisors is seeking a Product Support Specialist to provide frontline technical and client support across our technology ecosystem. You will be a primary contact for advisors, employees, and clients, handling ticketing, access, and SLA-aligned resolutions.
Collaborate with Product, Engineering and Operations to identify enhancements, document solutions, and support deployments. This role emphasizes analytical thinking, clear communication, and a client-focused approach.
#J-18808-LjbffrRemote Product Support Specialist — Concierge Tech Help in Remote at Unknown Company
This position is listed as full time and onsite.