A growing fintech company is looking for a Product Support Specialist to advocate for customers and enhance their experience. This role involves direct communication with users via email, chat, and phone, addressing inquiries and solving problems. Ideal candidates hold a bachelor’s degree and have 0-2 years of experience in a customer-facing role. The position is fully remote, offering a base salary between $75,000 - $80,000, with opportunities for career growth and collaboration in an inclusive environment.
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