Trilon is seeking a Product Support Analyst to serve as the front line of user feedback, translating real-world issues into actionable insights for product teams. This role goes beyond traditional helpdesk, focusing on structured triage, trend analysis, and lossless communication with engineers and leadership.
You will capture qualitative and quantitative feedback, identify recurring patterns, and ensure documentation and coaching content reflect real-world usage.
#J-18808-LjbffrRemote Product Support & Insight Analyst in workfromhome at Unknown Company
This position is listed as full time and onsite.