Unknown Company

Remote Product Ops & Support Specialist (SaMD)

workfromhome • Posted Today
Remote Full Time Architecture and Engineering Occupations

Optain is seeking a Product Operations and Support Specialist to act as the Tier 2 escalation point for the robotic retinal camera and supporting software in a U.S.-based remote role. You will troubleshoot hardware and software issues, support onboarding, and help shape product and support processes.

You will feed real-world signals back to product, own tooling projects, and ensure regulatory documentation is rigorous while collaborating with Product, Engineering, Quality and CS teams.

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Remote Product Ops & Support Specialist (SaMD) in workfromhome at Unknown Company

This position is listed as full time and able to be worked remotely.

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