Zoom is seeking a Tier 2 Technical Support Engineer to serve Premier customers, handling a focused mix of email-based tickets and direct conversations. You will resolve complex issues, review logs and metrics, and collaborate with Tier 3 engineers to ensure exceptional outcomes.
Ideal candidates have 5+ years in technical support for enterprise clients, strong network troubleshooting skills, and experience with Zoom or similar conferencing platforms.
#J-18808-LjbffrRemote Premier Technical Support Engineer in salem at Unknown Company
This position is listed as full time and onsite.