Remote Pharmacy Technician II

What Retail Pharmacy contributes to Cardinal Health Pharmacy Operations is responsible for the safe, efficient, and effective coordination of Cardinal Health's pharmacy operations that service acute care hospitals, hospital retail customers, ambulatory care and alternate site facilities, oncology and cardiology practices as well as retail customers.

Retail Pharmacy is responsible for ensuring the correct and safe dispensing of prescription medications to the general public, in accordance with legal, ethical and professional guidelines; may also consult with and advise patients and physicians regarding prescribed and over-the-counter medications.

Job Summary

The Remote Pharmacy Technician II plays a key role in supporting our members through accurate prescription processing and exceptional customer service. This role focuses on phone‑based member support, order processing, and prescription adjudication with no physical dispensing, packing, or on‑site pharmacy work.

Responsibilities

• Answer inbound and outbound calls daily from members, prescribers, and insurance companies
• Assist new and existing members with order placement, prescription questions, and payment inquiries
• Contact prescriber offices for clarifications, refills, and prescription needs
• Accurately type prescription information into system workflows
• Adjudicate prescriptions and resolve insurance‑related issues
• Route cases to Intake or other queues when appropriate
• Work out of multiple queues and maintain productivity expectations
• Maintain high attention to detail and ensure accuracy in all data entry
• Follow all pharmacy regulations, policies, and internal procedures

Qualifications

• ~1-2 years of pharmacy technician experience, preferred
• ~ High School diploma, GED or equivalent, or equivalent work experience, preferred
• ~ Active Florida Pharmacy Technician License, in good standing
• ~ Retail pharmacy experience strongly preferred~ Bilingual (Spanish/English) is a plus

What is expected of you and others at this level

Applies acquired knowledge and skills to complete standard tasks

Readily learns and applies new information and methods to work in assigned area

Maintains appropriate licenses, training and certifications

Works on routine assignments that require some problem resolution

Works within clearly defined standard operating procedures and/or scientific methods

Adheres to all quality guidelines

Works under moderate degree of supervision

Work typically involves regular review of output by work lead or supervisor

Refers complex unusual problems to supervisor

Anticipated hourly range: $19.70 per hour - $25.29 per hour

Bonus eligible: No

Benefits

Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

• ~ Medical, dental and vision coverage
• ~ Paid time off plan
• ~ Health savings account (HSA)
• ~401k savings plan
• ~ Access to wages before pay day with myFlexPay
• ~ Flexible spending accounts (FSAs)
• ~ Short- and long-term disability coverage
• ~ Work-Life resources
• ~ Paid parental leave
• ~ Healthy lifestyle programs

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.