UnitedHealth Group's OptumCare unit is seeking a Patient Relations Specialist to support remote operations in Massachusetts. You will address escalated patient issues, coordinate investigations, and provide guidance to leadership on service excellence.
Ideal candidates have 5+ years in healthcare customer service, strong writing and communication skills, and EMR experience (Epic). This role offers remote flexibility while serving Massachusetts-based patients.
#J-18808-LjbffrRemote Patient Relations Advocate (Massachusetts) in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.