Rightangled is seeking a proactive Customer Service Associate (Patient Outreach) to engage patients via phone and email, gather feedback, and support retention efforts. This remote, full-time role runs Monday–Friday, 8:00 AM–5:00 PM, requiring at least one year in telesales or telephone CS.
You will build rapport, meet KPIs, and ensure a smooth patient experience. You’ll collaborate with internal teams, record interactions accurately, and contribute to service improvements.
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