OpenLoop is seeking a compassionate and detail-oriented Patient Experience Specialist II to join our team remotely in the United States. You will monitor patient-facing support channels, resolve high-priority concerns, and handle escalations with empathy across multiple platforms, including medications, billing, and provider interactions.
The ideal candidate brings 3–5 years of customer service experience in telemedicine or digital health, strong communication skills, and familiarity with HIPAA.
#J-18808-LjbffrRemote Patient Experience Specialist II - Escalations in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.