Joining a dynamic customer support team, the full-time Remote Patient Care Representative will manage inbound and outbound patient inquiries related to prescriptions, billing, and delivery while ensuring compliance and confidentiality in a remote work environment. Key responsibilities Provide exceptional service to patients regarding prescriptions, refills, billing, and delivery inquiries Handle outbound and inbound calls and emails efficiently and professionally Document and enter data into systems with attention to detail while resolving pharmacy-related issues promptly Required qualifications High school diploma or GED 1-2 years of call center experience Healthcare or pharmacy background preferred Strong communication and computer skills Ability to maintain a dedicated workspace free from distractions