Mass General Brigham Medical Group Western Massachusetts, Inc. is hiring a full-time Call Center Representative to handle 70–90 inbound daily calls across the Western Massachusetts region.
Primary duties include scheduling appointments, answering inquiries, handling complaints, and navigating CRM systems to provide timely, compassionate service. Onsite during initial training with potential for remote work after acclimation.
#J-18808-LjbffrRemote Patient Care Call Center Specialist in workfromhome at Unknown Company
- Typical pay
- $41,700–$64,250
For context, most customer service representatives earn between $41,700–$64,250 a year according to Bureau of Labor Statistics wage data. What this particular role pays is set by the employer — check the description above.
This position is listed as full time and able to be worked remotely.