Stord is seeking a Customer Experience Manager I - Parcel to act as the main liaison for high-volume parcel customers in the US. You will partner with Operations, Product, and Engineering to optimize delivery speed, costs, and carrier performance, while guiding customers through API integrations with the Stord Parcel platform.
You will audit invoices, track accounts receivable, and provide strategic insights to improve service outcomes and margins.
#J-18808-LjbffrRemote Parcel Experience Lead in northern at Unknown Company
This position is listed as full time and onsite.