Remote Operations Supervisor – Federal Programs

Maximus is seeking an OPS Supervisor to support the OPM - FEHB program. This fully remote role requires U.S. citizenship and the ability to pass a federal background check.

Equipment will be provided to meet remote work requirements, with a focus on meeting SLA performance and timely response to escalations. The role involves supervising day-to-day work, coaching staff, and collaborating with multiple departments to ensure accurate, compliant processing of cases and timely reporting.