TransUnion is seeking an Associate Lead, Customer Support Operations to guide a team of 12–16 Incident Coordinators in a remote setting with occasional in-person events. The role emphasizes coaching, performance management, and customer-centric service delivery across multi-channel support.
You will drive metrics, QA, and stakeholder collaboration while promoting an inclusive workplace and adherence to governance and SOPs. Excellent communication and leadership experience are essential.
#J-18808-LjbffrRemote Operations Lead, Customer Support & Coaching in workfromhome at Unknown Company
- Typical pay
- $39,780–$61,550
For context, most customer service representatives earn between $39,780–$61,550 a year according to Bureau of Labor Statistics wage data. What this particular role pays is set by the employer — check the description above.
This position is listed as full time and able to be worked remotely.