Remote Operations Lead — BPO & Shared Services

CEF Solutions Inc. is seeking an experienced Operations Manager to coordinate day-to-day client communication and support Shared Services, Back-office, and Contact Center operations.

You will work with the client, operations team, and support functions to monitor performance, resolve issues, and ensure timely completion of action items. The ideal candidate will be hands-on with strong client communication, coordination, and problem-solving skills, capable of independently managing daily