Remote Oncology Certified Registered Nurse (OCN - RN) Case Manager

About Valeris

Valeris is a fully integrated life sciences commercialization partner that provides comprehensive solutions spanning the entire healthcare value chain. Formed by the merger of PharmaCord and Mercalis, Valeris™ revolutionizes the path from life sciences innovation to real‑life impact, building a world in which every patient receives the care they need. Valeris works on behalf of life sciences companies to improve the patient experience so that patients can access and adhere to critical medications. Backed by proven industry expertise, a deep commitment to patient care, the latest technology, and exceptionally talented team members, Valeris provides data and strategic insights, patient support services and healthcare provider engagement tools to help life sciences companies successfully commercialize new products.

Key Responsibilities

• Serve as a consistent resource throughout the continuum of program services, identifying barriers to therapy and helping the patient understand and navigate barriers.
• Serve as an educator who possesses knowledge and practical experience about clinical treatments and the strong emotions and financial implications associated with a new diagnosis, living with a chronic medical condition or life‑threatening condition.
• Enable patients by providing them with information and education about:
  • their prescribed therapy and course of treatment, fairly balanced with benefits and known side effects per manufacturer product information
  • proper administration and dosing of prescribed therapy
  • calling and working with the patient’s insurance payer to determine coverage benefits, anticipated out‑of‑pocket costs associated with their therapy and resources for financial assistance, where applicable based upon needs communicated by the patient
  • support to help better manage the stress involved in their diagnosis.
• Empower the patient to participate in their personal care process by triaging the patient to support for other non‑program needs such as social or other intervention programs.
• Report adverse events / product complaints received in accordance with SOP and good manufacturer practices.
• Other duties as assigned by management.
• Utilize Valeris’ values as the driving force behind the team’s success.
• Adhere to training deadlines for all corporate policies and procedures.
• Ensure all SOPs are followed with consistency.
• Perform additional tasks or projects as assigned.

Qualifications

• Clinical nursing experience with demonstrated competence in educating and managing patients with a new diagnosis or chronic medical condition.
• Knowledge about clinical aspects of the relevant disease state, including protocol therapy and common prescribing algorithms.
• General computer skills.
• Able to adapt to changing work assignments.
• Service‑oriented and able to anticipate, recognize and meet the needs of others.
• Excellent interpersonal skills with the specific ability to communicate effectively with patients, family members, and physicians.
• Ability to multitask effectively.
• Ability to recognize emotions and their effects.
• Sureness about self‑worth and capabilities.
• Manage disruptive impulses.
• Maintain standards of honesty and integrity.
• Take responsibility for performance.
• Be adaptable and handle change with flexibility.
• Be innovative and open to new ideas.
• Achievement‑driven; constantly striving to improve or to meet a standard of excellence.
• Align with the goals of the group or organization and communicate effectively within the group.
• Ready to take initiative and act on opportunities.
• Be optimistic and pursue goals persistently despite obstacles and setbacks.
• Registered Nurse licensed in the state of Indiana or Kentucky.
• 2–3 years of oncology nursing experience.
• Oncology certified through an accredited program.
• Oncology clinical nursing experience with demonstrated competence in educating and managing patients with a cancer diagnosis strongly preferred.
• Knowledge about clinical aspects of oncology, including protocol therapy, strongly preferred.
• Nurseline triage, Call Center Utilization Management, Call Center Case Management, a plus.
• Case management or Clinical Trial Nurse experience, a plus.
• Bachelor’s degree preferred.

Physical Demands & Work Environment

• Regularly required to talk or hear, sit for long periods of time, use hands to type, handle or feel, and reach with hands and arms. Candidates who can type at least 35 words per minute with 97% accuracy are preferred.
• Minimal flexibility to travel as needed is preferred.
• Operates in a professional office environment. Regular use of standard office equipment such as computers, phones, photocopiers, etc.

Benefits

• Medical, dental, and vision plans, including HSA and FSA‑eligible options, with Valeris contributing toward premium costs.
• Additional health support, including telehealth and Employee Assistance Program (EAP) services.
• Company match on Health Savings Account contributions.
• Free basic life and AD&DD coverage equal to your annual earnings, with a minimum of $50,000 and a maximum of $300,000.
• Company‑paid short‑term disability coverage, with the option to purchase long‑term disability.
• 401(k) retirement savings plan with 100% match on the first 5% you contribute, with immediate vesting.
• Paid time off (PTO) and sick leave to support work‑life balance.
• Team members receive nine paid holidays plus two floating holidays.
• Opportunities for advancement in a company that supports personal and professional growth.
• A challenging, stimulating work environment that encourages new ideas.
• Work for a company that values diversity and makes deliberate efforts to create an inclusive workplace.
• A mission‑driven, inclusive culture where your work makes a meaningful impact.

Any offer of employment is contingent upon the successful completion of a background check and, depending on the position, a drug screen in accordance with company standards. This job description is not intended to be an exhaustive list of all duties, responsibilities, or activities associated with the position; responsibilities and tasks may be modified at any time, with or without notice.

Equal Opportunity

At Valeris, we don’t just accept difference – we celebrate it, support it and thrive on it for the benefit of our employees, products and community. Valeris is proud to be an equal opportunity employer.