Clinical Ink is seeking a Product Support Analyst I to join our remote Product Support team across the United States. The position manages end-user support via email, phone, and chat, with Sunday to Thursday hours 8:00 PM–5:00 AM ET, delivering timely resolutions and customer-focused service.
The candidate should excel in troubleshooting, communication, and cross-functional collaboration, with a passion for learning and a background in IT support within life sciences preferred.
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