Quest Diagnostics Incorporated is seeking a Customer Care Representative II to deliver consistent, high-quality service across channels, including phone, email, and chat, in a remote setting. The role follows a Monday–Friday schedule with rotational weekends and a late-evening Eastern time shift.
Training will be remote, with a 9:00 AM–6:00 PM Eastern schedule, and the position emphasizes confidentiality, empathy, and adherence to scripts for health-related inquiries.
#J-18808-LjbffrRemote Night-Shift Customer Care Specialist II in southfield at Unknown Company
This position is listed as full time and able to be worked remotely.