To support the installation and maintenance of servers and security systems, the contract Remote Network Support Engineer will provide technical phone support to onsite engineers, ensuring successful configuration and integration of new systems in a remote capacity. Key responsibilities Provide remote technical support for the installation and configuration of servers, cameras, and access control systems Verify connectivity and functionality of new systems before they go into production Assist in troubleshooting hardware and software issues to ensure optimal performance and security Required qualifications Experience with Cisco switches and command line troubleshooting Familiarity with Axis Communications and Genetec Security Center Proficiency in Windows Server deployment and management Knowledge of video management systems and IP CCTV cameras Experience with ticket and task management systems like ServiceNow