We are seeking motivated and dependable individuals to join our growing remote team as Member Services Coordinators. This entry-level opportunity is ideal for individuals who enjoy working with people, communicating virtually, and helping families understand the options available to them.
No previous industry experience is required. Comprehensive training and ongoing support are provided to help new team members develop the knowledge and skills needed to succeed.
Responsibilities
Connect with individuals who have requested information about available programs and services
Conduct scheduled virtual appointments by phone or video
Learn about each individual's needs and circumstances
Explain available options in a clear and professional manner
Answer questions and provide accurate information
Assist individuals through the application and enrollment process
Maintain organized records and complete appropriate follow-up
Build positive, long-term relationships with members
Participate in virtual training, coaching, and team meetings
Maintain a professional and dependable remote work environment
Qualifications
Strong communication and interpersonal skills
Friendly, professional, and comfortable speaking with new people
Self-motivated and able to work independently
Organized with good time-management skills
Comfortable using computers, video conferencing, and online systems
Willingness to learn and receive coaching
Reliable internet connection and suitable home workspace
Previous customer service, hospitality, retail, or client-facing experience is an asset but not required
What We Offer
100% remote work environment
Comprehensive training for new team members
Ongoing mentorship and professional development
Flexible work environment
Advancement opportunities based on performance
Supportive team culture
Performance-based earning potential
Opportunities to develop into leadership and management roles
Candidates selected to move forward will receive additional information regarding the position, compensation structure, licensing requirements, training, and advancement opportunities during the interview process.
Apply today to be considered for our remote team.
Remote Member Services Coordinator Entry Level in Glendale at AO-One Agency
This position is listed as full time and able to be worked remotely. It was posted 3 days ago.